Privacy Policy
Geovox Security Inc, a Texas corporation and owner of the Heartbeat Detector software, (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, and safeguard information when you use our cloud-based software product (the “Service”). It also details your rights under specific international data protection laws.
1. Information We Collect
We may collect and process the following types of information:
a. Information You Provide Directly
- Account Information: Name, email address, phone number, payment details.
- Content: Files, messages, or other data you upload to the Service.
b. Automatically Collected Information
- Device Information: IP address, browser type, operating system.
- Usage Data: Logins, activity within the Service, features used.
- Cookies and Similar Technologies: Tracking data for analytics and user experience improvement.
c. Information From Third Parties
- Data from authentication providers (e.g., Google, Microsoft).
2. How We Use Your Information
We may collect and process the following types of information:
- Provide and maintain the Service.
- Personalize your experience and improve our offerings.
- Process transactions and send service-related communications.
- Ensure security and detect fraud.
- Comply with legal obligations.
**Legal Basis for Processing (EU and UK Users):**
- **Consent** (e.g., for marketing communications).
- **Contractual Necessity** (e.g., to deliver the Service).
- **Legitimate Interests** (e.g., fraud prevention).
- **Legal Obligations** (e.g., compliance with tax laws).
3. Sharing Your Information
We may share your information under these circumstances:
- **Service Providers:** Vendors and partners assisting in Service delivery (e.g., cloud hosting, payment processors).
- **Legal Requirements:** Compliance with laws or legal processes.
- **Business Transfers:** In mergers, acquisitions, or sale of assets.
We do not sell your personal data to third parties.
4. International Data Transfers
If you access our Service from outside the United States of America, your data may be transferred internationally. We ensure appropriate safeguards for cross-border data transfers, including:
- **Standard Contractual Clauses (SCCs):** For data transfers from the EU/UK to non-adequate countries.
- **Privacy Shield or Equivalent Mechanisms:** For US-based data processors.
- Compliance with **PIPEDA**, **Australian Privacy Principles**, or local data transfer regulations.
5. Retention of Your Information
We retain personal data only as long as necessary for:
- Providing the Service.
- Legal and regulatory requirements.
- Fraud prevention and security purposes.
Upon request, we will delete your data, subject to legal and contractual obligations.
6. Your Rights
**a. For EU/UK Users (Under GDPR/UK GDPR):**
- Access, rectify, or delete your data.
- Restrict or object to data processing.
- Data portability.
- Withdraw consent at any time.
- File a complaint with your supervisory authority (e.g., the ICO in the UK).
**b. For Canadian Users (PIPEDA):**
- Access and request corrections to your data.
- Withdraw consent for specific processing activities.
**c. For Australian Users (Privacy Act):**
- Access your personal data.
- Request corrections if data is inaccurate or incomplete.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and for analytics. EU/UK users can manage cookies through a **cookie consent banner** when accessing the Service.
To opt out of tracking:
- Adjust browser settings.
- Use opt-out tools (e.g., Google Analytics opt-out).
8. Children's Privacy
The Service is not intended for individuals under 18 years of age. We do not knowingly collect data from children.
9. Data Security
We use industry-standard encryption and access controls to safeguard your information. However, no system can be 100% secure. Please protect your credentials.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in laws or our practices. Any updates will be communicated with a revised **Effective Date**.
11. Contact Us
- If you have questions or wish to exercise your rights, contact us: Geovox Security Inc
- service@heartbeatdetector.com
- Address: PO Box 22043 Houston, TX 77243 USA
For EU/UK Users: Contact our **Data Protection Officer (DPO)** at service@heartbeatdetector.com.
